DISTANCE SALES CONTRACT
ARTICLE 1 – PARTIES
1.1 – SELLER
Title: PNKRE COSMETICS TRADE LIMITED COMPANY
YAKUPLU MAHALLESİ OSMAN GAZİ CAD. NO: 7/1 Beylikdüzü/Istanbul
Phone:0212 800 16 46
Fax: ****
Email address: [email protected]
1.2 – BUYER
*Pnkre.com as a customer
The person who is a member of the shopping site.
The address used when becoming a member and
contact information is taken as basis.
ARTICLE 2 – SUBJECT
The subject of this contract is
BUYER's electronically on the SELLER's Pnkre.com website
The sale of the product ordered, the qualities and sales price of which are specified below,
Regarding Consumer Protection No. 6502 regarding delivery and
Regulation on the Law and Distance Contracts Implementation Principles and Procedures
It is the determination of the rights and obligations of the parties in accordance with its provisions.
ARTICLE 3 – PRODUCT SUBJECT TO THE CONTRACT
Type, quantity, brand/model, color, number of goods/product/service, sales
It consists of the price, payment method, and information at the time the order is finalized.
ARTICLE 4 – GENERAL PROVISIONS
4.1 BUYER, the basic information of the product subject to the contract on the Pnkre.com website.
qualifications, sales price including all taxes and payment method and delivery and
The costs of this will be covered by the BUYER, the delivery
the period in which it will be carried out and the SELLER's full commercial name, full address and
that you have read and have knowledge of the preliminary information regarding contact information, and
declares that he/she has given the necessary confirmation electronically.
BUYER; this agreement electronically
by the Seller before the conclusion of distance contracts, by confirming in the environment
The address that must be given to the Consumer is the basic information regarding the products ordered.
features, price of the products including taxes, payment and delivery information.
It confirms that it has been acquired correctly and completely.
4.2 The product subject to the contract is legally
BUYER's settlement for each product, provided that it does not exceed a period of 30 days.
Depending on the distance of the location, as explained in the preliminary information on the website
It is delivered to the BUYER or the person/organization at the address indicated within the specified period. Article
All shipping costs related to the delivery shown in 3 are borne by the BUYER.
will be covered and the invoice for your order will be included under the name "Shipment Fee".
will be reflected.
4.3 The product subject to the contract,
If it will be delivered to a person/organization other than the BUYER,
SELLER cannot be held responsible if the person/organization does not accept the delivery.
4.4 The cargo company's product
Due to any problems that may be encountered during the delivery phase to the BUYER, the order
The SELLER cannot be held responsible for the failure to deliver the given product to the BUYER.
4.5 SELLER, subject of the contract
The product is intact, complete, conforms to the qualifications specified in the order and, if any,
is responsible for delivery with warranty documents and user manuals.
4.6 SELLER, for a justified reason
before the expiry of the contractual performance obligation, provided that
It may supply a different product of equal quality and price to the BUYER.
4.7 SELLER, the product subject to the order
or if it becomes impossible to perform the service, the subject of the contract
If it cannot fulfill its obligations, this situation will be subject to performance arising from the contract.
notifies the consumer before the obligation expires and provides the BUYER with equal quality and
may supply a different product at a different price.
4.8 The product subject to the contract
The signed copy of this contract must be delivered to the SELLER for delivery.
and the price must be paid by the payment method preferred by the BUYER. Any
If for some reason the product price is not paid or is canceled in bank records,
SELLER is deemed to be free from the obligation to deliver the product.
4.9 BUYER during shopping
The credit card information entered into the system is correct, this credit card
All kinds of civil and criminal legal proceedings arising from its use
accepts and undertakes that it is his responsibility. From the delivery of the product
then the BUYER's credit card is not caused by the BUYER's fault.
caused by unauthorized or unlawful use by unauthorized persons.
Failure of the relevant bank or financial institution to pay the price of the product to the SELLER
within 3 days, provided that the product has been delivered to the BUYER.
It is mandatory to send it to the SELLER. In this case, shipping costs will be paid to the BUYER.
belongs to. If the BUYER does not send the product back, the credit card will be charged for any reason.
Not receiving the product price or refunding the product price to the credit card
In such cases, the price of the product is transferred to the SELLER bank without any warning.
accepts and undertakes that the money will be transferred to their account.
4.10 SELLER due to force majeure or
extraordinary circumstances such as adverse weather conditions or interruption of transportation
If the product subject to the contract cannot be delivered within the deadline due to circumstances,
is obliged to notify the BUYER of the situation. In this case, the BUYER cancels the order.
replacement of the product subject to the contract with a comparable product, if any, and/or
Postponing the delivery time until the obstructive situation disappears
can exercise one of its rights. If the BUYER cancels the order
The amount paid will be paid to him/her in cash and in lump sum within 10 days.
4.11 By the SELLER
The points given to the customer through the campaign are valid for only one purchase.
valid. These points are not refundable even if the product is returned.
Purchased by BUYER with credit card
In payments, the product amount will be refunded after the order is canceled by the BUYER.
It is then returned to the relevant bank within 7 days. This amount is transferred to the bank
After the refund, it is reflected in the BUYER's accounts completely through the bank transaction process.
Since it is related to the BUYER, the SELLER shall not be liable in any way for possible delays.
It will not be possible to intervene and the credit card will be transferred by the SELLER.
It takes an average of 2 days for the refunded amount to be reflected in the BUYER's account by the bank.
He already accepts that it may take up to 3 weeks.
ARTICLE 5 – RIGHT OF WITHDRAWAL
BUYER, the product subject to the contract himself or the person/organization at the address indicated.
within 14 days from delivery, without having to give any reason
has the right to withdraw.
However, New Year's Eve, holidays,
Prepared specifically for the BUYER for certain days such as Mother's Day,
Campaigns and promotions on products offered for sale and/or imported
Products cannot be returned; BUYER accepts these terms and conditions
carries out the transaction.
To exercise the right of withdrawal
Notifying the SELLER by fax or e-mail within 14 days and
The product must not have been used within the framework of the provisions of Article 6. this right
If used,
a) Delivery to the third party or the BUYER
Invoice of the returned product (If the invoice of the product to be returned is corporate,
When returning, send it together with the return invoice issued by the institution.
is required. Order returns whose invoices are issued in the name of institutions. RETURN
It will not be completed unless the INVOICE is issued)
b) Return form,
c) Return within 14 days
The products to be purchased together with their box, packaging and standard accessories, if any.
It must be delivered complete and undamaged. These documents
The price of the product is returned to the BUYER within 10 days after it is received by the SELLER.
Returned due to right of withdrawal
The shipping cost of the product is paid by the SELLER for domestic orders.
orders will be borne by the BUYER. When the SELLER sells the product, the BUYER
does not refund the shipping fee collected.
While the product is returned to the SELLER,
The original invoice submitted to the BUYER during the delivery of the product is also
to be returned (in order to ensure consistency in our accounting records)
It is required that the invoice be sent together with the product or at the latest after the product is shipped.
If it is not sent to the SELLER within 5 days from the
will not be carried out, the product will be returned to the BUYER in the same way with a counter payment.
will be sent. "Return" should be written on the invoice to be returned along with the product.
The phrase "invoice" will be written and signed by the BUYER.
ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
By its nature; disposable products, replicable software and
programs that may deteriorate quickly or expire
Returns of products are not accepted.
ARTICLE 7 – DEFAULT OF THE DEBTOR
In case of default by the BUYER, the BUYER shall be liable for the delayed performance of the debt.
The SELLER agrees to pay for any loss or damage incurred. BUYER's default
BUYER shall not be liable for any loss or damage in cases caused by the SELLER's fault.
will not be obliged to meet the demand.
ARTICLE 8 – COMPETENT COURT
This Preliminary Information
In its implementation, up to the value declared by the Ministry of Industry and Trade
Consumer in the place where the BUYER purchases the goods or services and has his residence
Arbitration Committees and Consumer Courts are authorized.
SELLER can submit his/her complaints and objections to T.R. Industry and Commerce
Monetary limits determined by the Ministry in December every year
where he purchases goods or services or where he resides
Consumers can submit their problems to the arbitration committee or consumer court. Monetary
Information about the border is below:
As of 28/05/2014
valid;
a) Consumer No. 6502
According to Article 68 of the Law on Protection, its value is two thousand Turkish
In disputes under TL, district consumer arbitration committees, three
To provincial consumer arbitration committees in disputes under one thousand Turkish Liras,
In provinces with metropolitan status, two thousand Turkish Liras and three thousand Turkish Liras
Application to provincial consumer arbitration committees in disputes between Turkish lira and
It is mandatory. For disputes over these values, the consumer will be referred to arbitration.
Applications cannot be made to the delegations.
b) Above the specified value
In disputes, the Consumer Court does not exist.
In places, you can apply to the Civil Courts of First Instance as Consumer Courts.
It needs to be done.
Please Note: Shipping report
Before signing, check whether your cargo package is damaged during transportation.
please check. If your cargo package is damaged for any reason
Report to the cargo officer without signing any documents regarding the delivery.
Please return your cargo to be kept. Your new products will be delivered to you immediately by us.
will be sent. In case of receiving products with damaged cargo package
Pnkre.com is not responsible for the damage or deficiency of the products inside.
15. These terms and conditions are all
It is subject to Turkish Law.